/* Conexión Católica 5.6.85.3 · HelpDesk, OAuth administrable y analítica */
.cc-helpdesk-layout,.cc-helpdesk-admin-layout{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(300px,.75fr);gap:1.25rem;align-items:start}.cc-helpdesk-side,.cc-helpdesk-detail{display:grid;gap:1rem;position:sticky;top:1rem}.cc-helpdesk-form-card{padding:clamp(1rem,2vw,2rem)}.cc-helpdesk-process,.cc-helpdesk-risk-note,.cc-analytics-empty,.cc-field-help{padding:1rem;border:1px solid var(--line,#cbd5e1);border-radius:1rem;background:var(--surface-soft,#f8fafc)}.cc-helpdesk-risk-note{border-width:2px}.cc-ticket-shell,.cc-ticket-grid{display:grid;gap:1rem}.cc-ticket-grid{grid-template-columns:minmax(0,1.5fr) minmax(260px,.5fr)}.cc-ticket-header{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start}.cc-ticket-badges{display:flex;gap:.5rem;flex-wrap:wrap}.cc-ticket-thread{display:grid;gap:.75rem;margin:1rem 0}.cc-ticket-message{padding:1rem;border:1px solid var(--line,#cbd5e1);border-radius:1rem;background:var(--surface,#fff)}.cc-ticket-message.is-staff{border-left:5px solid var(--brand,#155e75)}.cc-ticket-message.is-requester{border-left:5px solid var(--accent,#7c3aed)}.cc-ticket-message.is-internal{border:2px dashed var(--warning,#a16207);background:var(--surface-soft,#fffbeb)}.cc-ticket-message header{display:flex;justify-content:space-between;gap:1rem}.cc-ticket-message time{font-size:.82rem;opacity:.78}.cc-ticket-reply,.cc-helpdesk-admin-form,.cc-oauth-provider-form{display:grid;gap:1rem}.cc-ticket-closed{font-weight:700}.cc-helpdesk-summary{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:.75rem;margin:1rem 0}.cc-helpdesk-summary article{padding:1rem;border:1px solid var(--line,#cbd5e1);border-radius:1rem;background:var(--surface,#fff);display:grid;gap:.25rem}.cc-helpdesk-summary strong{font-size:1.55rem}.cc-helpdesk-filters{display:grid;grid-template-columns:2fr repeat(3,1fr) auto;gap:.75rem;align-items:end}.cc-helpdesk-ticket-list .data-table small,.data-table td small{display:block;margin-top:.2rem}.cc-helpdesk-ticket-list tr.is-selected{outline:2px solid var(--brand,#155e75);outline-offset:-2px}.cc-helpdesk-events{display:grid;gap:.75rem;padding-left:1.25rem}.cc-helpdesk-events li span,.cc-helpdesk-events li small{display:block}.cc-oauth-provider-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem}.cc-oauth-provider{border-top:5px solid var(--line,#cbd5e1)}.cc-oauth-provider.is-ready{border-top-color:var(--success,#166534)}.cc-lms-route-courses select{width:100%;min-height:22rem}.cc-selected-course-ids{margin-top:1rem;padding:1rem;border:1px solid var(--line,#cbd5e1);border-radius:1rem}.cc-selected-course-ids ol{margin:.75rem 0 0;padding-left:1.4rem}.cc-behavior-panel{margin-top:1rem}.cc-behavior-columns{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.cc-behavior-panel h3{margin-top:1.5rem}.cc-behavior-panel code{white-space:normal;overflow-wrap:anywhere}.cc-helpdesk-admin-hero{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start}
@media(max-width:1050px){.cc-helpdesk-summary{grid-template-columns:repeat(3,minmax(0,1fr))}.cc-helpdesk-filters{grid-template-columns:1fr 1fr}.cc-oauth-provider-grid{grid-template-columns:1fr}.cc-helpdesk-layout,.cc-helpdesk-admin-layout{grid-template-columns:1fr}.cc-helpdesk-side,.cc-helpdesk-detail{position:static}.cc-ticket-grid{grid-template-columns:1fr}}
@media(max-width:700px){.cc-helpdesk-summary{grid-template-columns:1fr 1fr}.cc-helpdesk-filters,.cc-behavior-columns{grid-template-columns:1fr}.cc-ticket-header,.cc-helpdesk-admin-hero{display:grid}.cc-helpdesk-layout .form-grid.two{grid-template-columns:1fr}.cc-helpdesk-layout .span-2{grid-column:auto}}